API and App connection timeouts

Incident Report for US - LifeOmic

Resolved

The connection timeouts have subsided, and all services are fully operational. We are working with AWS to find the cause of the issue.

Posted Nov 19, 2018 - 09:15 EST

Update

We are continuing to investigate this issue.

Posted Nov 19, 2018 - 09:08 EST

Investigating

We have started to see an increasing number of connection timeouts across our API's and Web Applications. We are currently investigating the issue.

Posted Nov 19, 2018 - 08:47 EST

This incident affected: Web Apps, APIs, and LIFE Fasting Tracker and LIFE Extend.