Elevated latency for clinical and health data writes.

Incident Report for US - LifeOmic

Resolved

This incident has been resolved.
Posted Feb 26, 2019 - 15:48 EST

Monitoring

The fix has been deployed and latency is coming down. We will continue to monitor.
Posted Feb 26, 2019 - 15:28 EST

Update

The problem has been identified and we are deploying a fix.
Posted Feb 26, 2019 - 14:58 EST

Identified

We are seeing elevated latency for clinical and health data which is causing delays in new data being visible in the PHC and LIFE Fasting Tracker (weight tracking only, fasts are unaffected).
Posted Feb 26, 2019 - 14:57 EST
This incident affected: APIs and LIFE Fasting Tracker and LIFE Extend.